Benefit Table

 
Level of Cover
  PDSA Petsurance 2000 PDSA Petsurance 3000 PDSA Petsurance 7000
Vet's fees £2,000 £3,000 £7,000
12 month / Max-Benefit / Reinstatment Max Benefit Max Benefit Max Benefit
Death from illness* n/a £500 £500
Death from accident n/a £500 £500
Theft or straying n/a £500 £500
Third party liability & legal expenses (Dogs only) £1m £1m £1m
Accidental damage n/a £250 £250
Boarding kennel fees n/a £650 £650
Holiday cancellation n/a £1,000 £1,000
Helplines:
Find-a-vet (details)
Bereavement counselling (details)
Pet legal (details)
Pet minders (details)
Pay vet direct (details)
Overseas travel (details) Up to 30 days Up to 12 months Up to 12 months
* This section does not apply in the case of Dogs that are 9 or more years old and cats that are 11 or more years old.

Excesses

  • Vet's fees £50

  • Third party liability £100

  • Accidental damage £100

Important points (please refer to the full policy wording for complete terms and conditions)

  • The excess amounts shown against the cover are the amounts which you personally will be asked to pay in respect of each claim.

  • Veterinary fees which are not covered include the costs of routine examinations, vaccinations, whelping, kittening, castration, spaying and prescription drugs for preventative treatment.

  • Cats and dogs must be at least 8 weeks old to qualify for PDSA Petsurance healthcare.

  • Cover for illness starts 10 days after the inception date of the policy.

  • Third party insurance applies only if you are not already covered by your household policy, it excludes injury to your family, household, employees or their property.

  • Insurance cover is available in the United Kingdom (including Northern Ireland), Isle of Man and Channel Islands only.

  • Your insurance certificate cannot be transferred to another pet.

  • A copy of the policy is available for inspection on request.

Helplines

All policies include access to the following help lines (calls may be monitored or recorded to help maintain a quality service):


  • Vet finder service

    If you or your pet are away from home while in the United Kingdom, Northern Ireland, Isle of Man, or Channel Islands and your pet needs urgent veterinary care, PDSA Petsurance gives you access to our help lines so we can identify the nearest vet for you.

    Telephone 0870 242 0046

    (Telephone lines are open from 08.00am to 6.00pm weekdays and 09.00am to 5.00pm Saturdays)


  • Bereavement counselling

    An understanding, confidential and professional service enabling you to talk for as long as you need to about the death or illness of your pet. Help and advice to address the symptoms brought about by bereavement is available 24 hours a day, 365 days a year.

    Telephone 0870 1628 153

    (Telephone lines are open 24 hours a day, 365 days a year)


  • Pet legal

    Lawyers are available to provide advice and explain legal issues in plain English and in a friendly and helpful way - available 24 hours a day, 365 days a year.

    Telephone 0870 1628 153

    (Telephone lines are open 24hrs a day, 365 days a year)


  • Pet minders

    This enables you to locate a registered Pet Minder (on a national basis) for either a few minutes or indeed weeks, in order to look after your pet while you are away.

    Telephone 0870 242 0046

    (Telephone lines are open from 08.00am to 6.00pm weekdays and 09.00am to 5.00pm Saturdays)


  • Pay vet direct

    If you and your vet would prefer, we can send payment directly to your vet (Less any policy excess)


  • PETS Travel Scheme

    For information on how to obtain a Pet Travel Scheme Certificate – (Please note that we do not extend cover to include Canada and USA).

    Telephone PETS Helpline 0845 933 5577

    (Telephone lines are open 08.30am to 5.00pm weekdays only)
 

Petsurance is a trading name of Pdsa Trading Limited, registered office: Whitechapel Way, Priorslee, Telford, Shropshire, TF2 2PQ.  Registered in England No 01595637.

Pdsa Trading Limited is an introducer appointed representative of BDML Connect Ltd who administer and arrange the policies. BDML Connect Ltd is registered in England at the Connect Centre, Kingston Crescent, Portsmouth, PO2 8QL (Registered No - 2785540). Policies are underwritten by AXA Insurance UK Plc who are registered in England at 5 Old Broad Street, London, EC2N 1AD (Registered No - 78950). Both BDML Connect Ltd and AXA Insurance UK Plc are authorised and regulated by the Financial Services Authority. You can check this information on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

* Calls may be monitored and/ or recorded.